✉ Contact Us
Have a question, found a bug, or want to suggest a feature?
Email Support
Or write to: support@multitranslate.app
ℹ Frequently Asked Questions
Translations aren't working / showing "Translation failed"
Check your internet connection. The app uses Google Translate API (if you added a key in Settings) or MyMemory free API as fallback. Both require internet. Try typing a shorter phrase.
How do I add/remove languages?
Tap the language badge in the top right (shows count like "6") → select 2+ languages from the list → Done.
Text-to-speech (speaker icon) not working
1) Open Settings (gear icon) → ensure "Pronunciation" is ON. 2) Check device volume / silent switch. 3) Some languages may not have system voices installed — go to iOS Settings → Accessibility → Spoken Content → Voices to download.
How do I get a Google Translate API key?
Settings → "Google Translate API key" → follow the 6-step guide. Free tier: 500,000 characters/month. Requires a Google Cloud project with billing enabled (but free tier covers most personal use).
Is my translation history private?
Yes. History is stored locally on your device only. We don't have access to it. Uninstall the app to delete everything.
Can I use this offline?
Translation requires internet. However, you can view past translations from History offline.
How do I clear all text / reset languages?
Settings → "Clear all text" or "Reset languages".
Arabic/Hebrew/Persian/Urdu showing left-to-right
The app auto-detects RTL languages and adjusts. If it doesn't, ensure you selected the correct language (e.g., "Arabic" not "Arabic (Latin)").